Privacy Policy
Last updated: 13 August 2026
Polson Creative ("we", "us", or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how Polson Creative collects, uses, stores and protects personal information when you visit our website or contact us through our website.
We process personal information in accordance with applicable UK data protection law, including the UK GDPR and the Data Protection Act 2018, as amended from time to time.
1. Who we are
Polson Creative is a social media and organic content growth business helping businesses grow their online presence through organic content and social media marketing.
If you have any questions about this Privacy Policy or how we use your personal information, you can contact us at:
Email: polsoncreative@hotmail.com
2. What personal information we collect
We only collect personal information that you voluntarily provide to us, primarily through our website's contact form.
Depending on the information you choose to provide, this may include:
Your name
Your email address
Your business or company name
Your telephone number, if provided
The contents of your enquiry or message
Any other information you choose to provide to us
Please do not provide sensitive personal information through our contact form unless we specifically ask you to do so.
3. How we collect your information
We may collect your personal information when you:
Submit an enquiry through our website contact form
Contact us by email
Communicate with us about our services
We only collect information that is reasonably necessary for these purposes.
4. How we use your personal information
We may use your personal information to:
Respond to your enquiries and messages
Communicate with you about our services
Provide information you have requested
Discuss potential or existing business relationships
Provide and manage our services if you become a client
Maintain records of communications and enquiries
Protect our business and website against misuse, fraud or security issues
Comply with our legal and regulatory obligations
We will not use your personal information for purposes that are incompatible with those described in this Privacy Policy without providing appropriate information or obtaining consent where required.
5. Our lawful basis for using your information
Under UK data protection law, we must have a lawful basis for processing personal information.
Depending on the circumstances, we may rely on:
Legitimate interests: We may use information you provide to respond to your enquiry, communicate with you and manage potential business relationships. We consider this necessary for the legitimate interests of operating and developing Polson Creative.
Contract: If you become a client, we may process your information where this is necessary to enter into or perform a contract with you.
Legal obligation: We may process your information where necessary to comply with a legal or regulatory obligation.
Consent: Where the law requires us to obtain your consent, we will ask for it before processing your information for that specific purpose.
6. Who we share your information with
We do not sell, rent or trade your personal information.
We may share personal information with trusted third parties where this is reasonably necessary to operate our business or provide our services. This may include website hosting, email, website maintenance or other technical service providers.
Where we use third-party service providers to process personal information on our behalf, we expect them to handle that information securely and only in accordance with our instructions and applicable data protection law.
We may also disclose information where required to do so by law, court order or another legal or regulatory requirement.
7. International transfers
Polson Creative is a UK-based business and does not intentionally transfer your personal information outside the UK for its own purposes.
However, some third-party technology or service providers may operate internationally. Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is made in accordance with applicable data protection law.
8. How long we keep your information
We will only keep your personal information for as long as reasonably necessary for the purposes for which it was collected.
For general enquiries that do not result in an ongoing business relationship, we will normally retain your information for up to 12 months after our last meaningful communication, unless there is a legitimate reason to keep it for longer.
If you become a client, we may retain relevant information for longer where necessary to manage our business relationship, meet contractual obligations, maintain appropriate business records or comply with legal requirements.
When personal information is no longer required, we will take reasonable steps to securely delete or dispose of it.
9. How we protect your information
We take reasonable technical and organisational measures to protect personal information against accidental loss, unauthorised access, misuse, alteration or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. You should therefore understand that sending information over the internet carries some level of risk.
10. Your data protection rights
Depending on the circumstances, you may have rights under UK data protection law, including the right to:
Request access to the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your personal information where there is no good reason for us to continue processing it
Ask us to restrict how we use your information in certain circumstances
Object to certain types of processing
Request the transfer of certain personal information to you or another organisation
Withdraw consent where we are relying on consent as our lawful basis
These rights are subject to certain legal conditions and exemptions.
If you would like to exercise any of these rights, contact us at:
We may need to ask for information to verify your identity before dealing with a request.
We will normally respond to valid data protection requests within one month, although this may be extended where permitted by law for particularly complex or numerous requests.
11. Cookies
Our website may use cookies or similar technologies.
Cookies are small text files that can be stored on your device when you visit a website. They can be used for purposes such as enabling a website to function correctly, remembering preferences or understanding how a website is used.
At present, Polson Creative does not use analytics platforms, advertising pixels or other marketing tracking tools.
We may use strictly necessary cookies where they are required for the website to operate, maintain security or provide a service you have requested.
If we introduce non-essential cookies, such as analytics, advertising or tracking cookies, we will update this Privacy Policy and, where required by law, provide an appropriate cookie consent mechanism before those cookies are placed on your device.
You can also manage or delete cookies through your browser settings.
12. Third-party websites
Our website may contain links to third-party websites or social media platforms.
If you follow a link to another website, that website will have its own privacy policy and terms. We are not responsible for the privacy practices, content or security of third-party websites.
We recommend checking the privacy policies of any third-party websites you visit.
13. Children's privacy
Our services are aimed at businesses and are not directed specifically at children.
We do not knowingly collect personal information from children through our website.
If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, technology or legal requirements.
When we make changes, we will update the "Last updated" date at the top of this policy.
We recommend checking this page periodically to ensure that you are aware of any changes.
15. Complaints
If you have a concern about how we have handled your personal information, please contact us first at:
We will try to resolve your concern.
You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your personal information has been handled unlawfully.
You can find information about making a complaint on the ICO's website.
16. Contact us
If you have any questions about this Privacy Policy, your personal information, or how we process your data, please contact:
Polson Creative
Email: polsoncreative@hotmail.com